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Tech Support & Consultation


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Tech Support & Consultation


 

Why would I need "an I.T. guy in my pocket?"

All of our services are designed with this belief in mind: every home and small business deserves their own I.T. manager, a technology professional with a mission to help them get the greatest security and value from the technology in their lives.

We offer a suite of innovative online support solutions; technology consultation for home and small business clients; and a custom smartphone app providing weekly tips, tricks, and advice to our clients.

In addition to over a decade of technology management expertise, our technology professionals also have backgrounds in copyright law, filmmaking, education, and print publishing. A multidisciplinary background means that our technology consultation has added value to our clients. 

Tech Support | Backup & Archive | Websites | Home Networking | Digital Media Projects

Startup Business PackagesI.T. Management for Small Businesses

 
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Remote Tech Support


Remote Tech Support


… because peace of mind and an end to your frustration 
is just a click away.

 

We offer Our Screenshare and LiveChat services to help connect to you or your machine for a flat rate to help resolve your tech problems quickly!

What differentiates our online solutions is that you will never be transferred to "the next available operator." You will always be connected to the same small team of Andrews Techs who already know who you are and the nature of your business or needs at home; it is service that is both efficient and familiar.

 
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Backup & Archive


Backup & Archive


… because most small businesses have
an insufficient backup strategy.

 

We offer solutions for computer and mobile device hard drive repair, recovery, and troubleshooting for home users and small businesses in New York City.

We like to focus on providing techniques to backup your data securely and automatically, proactively preventing data loss. However, we can also provide preliminary data recovery and offer guidance on next steps to try to recover lost files.

 
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Home Network Management


Home Network Management


… because your connected family
needs an I.T. manager.

 

Configuring a home network is almost a necessity for most homes with more than one computing device in the home. We can help explain and setup your wired network or wireless (wifi) in your home. If necessary, we will also do a conference call with your Internet Service Provider and/or provide purchasing suggestions for necessary equipment. This end-to-end service is uniquely created to satisfy the needs of home users on consumer level Internet packages. We will setup a secure network for multiple computers and devices.


 
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iPhone/iPad/iPod Support


iPhone/iPad/iPod Support


... because it's 2016 and
you're still having iPhone issues...

 

Not enough space? Need to protect your personal photos? Don’t know how to back up and secure your device? Or maybe you’re having trouble developing the perfect app for your new business?

Whatever the case, it’s time to experience a new kind of tech support; the kind that works for you.

Contact us today for personalized solutions.  

 
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Outsourced I.T. Management


Outsourced I.T. Management


... because the current guy you rely upon
is... "unapproachable."

 

You are not being served well by your current I.T. support if you are not being provided top quality support when things break... and before you break.  We can provide all of the office technology support,  technology consultation, and even account management for your information technology at your small office.

We believe that small businesses deserve the same top quality I.T. support, at affordable prices, that are provided  larger businesses. 

 
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Startup Consultation Package


Startup Consultation Package


… because many new businesses haven’t
implemented technology that’ll grow with them.

 

Starting your own business or expanding your operations? Consult with us and let us assist you creating a scalable information technology management solution; a solution that is customized just for your needs. Many startups sometimes neglect or overlook aspects of a successful technology strategy. Let us help you avoid common mistakes and navigate the myriad of technology infrastructure options.  "just getting something up" is not a very prudent solution for a startup.