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accessible tech services


A NEW FACE OF INFORMATION TECHNOLOGY CONSULTING

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accessible tech services


A NEW FACE OF INFORMATION TECHNOLOGY CONSULTING

 

why andrews technology group?

A new face of information technology consulting 

Andrews Technology Group is a consulting business providing end-to-end technology services for home and small business users in New York City. We are uniquely positioned to provide a comprehensive and multidisciplinary experience superior to our competitors. With over a decade of experience in print publishing, web development, information technology management, technology education, and legal services, Andrews Technology Group has a vast and deep skillset.

Whether you are looking to implement new technologies for your growing company or interested in figuring out how to protect your home network and your kids' privacy online, Andrews Technology Group has the service that is right for you.  Additionally, we have developed an innovative suite of online support services. Our LiveChat and ScreenShare services connect you to the same dedicated tech support professional every time.  Online services membership packages establishes an ongoing relationship with us and provides the peace of mind necessary for you to enjoy your technology.

Identify which of our services are right for you → 

View all of our services and packages →

At Andrews, all of our services are guided by a fundamental philosophy; we strive to make sure our clients are empowered with information. This is not mere benevolence on our part.  We sincerely believe that when clients have a vested interest and understanding of technology, their demand for technology consulting and services will increase and provide more opportunities for Andrews Technology Group to serve them.

Contact Us to  schedule a free consultation →

 
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Philosophy


Philosophy


Technology Is Empowering... Tech Support Should Be, Too.

Some technology professionals find job security via obfuscation.  They attempt to confuse their clients with industry jargon or unintelligible explanations of their services. They seek to make technology support enigmatic. Condescending and patronizing support does a disservice to the industry and to our customers.  

Saturday Night Live Skit, "Nick Burns, Your Computer Guy"

In sum, our philosophy about technology support and consultation is very simple... We will never be "that guy!" 

Andrews Technology Group focuses on making sure our clients are fully aware of our services so that there is nothing clandestine about our work. 

To further this philosophy, we offer innovative online service membership packages to make it affordable and easy for everyone to have their own personal "I.T. manager." Also, we developed the iPhone app, TipCards, that offers regular tips and tricks, product reviews, seasonal announcements, and vocabulary terms. With simple sharing functionality, our clients can forward TipCards to others and enlarge the circle of people “in the know.” 

Andrews Technology Group seeks to make sure that our clients are empowered with information and support  and, therefore, motivated to take advantage of our many other services.

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Chief Tech & Founder


Chief Tech & Founder


 
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Duane Andrews, Chief Officer

Duane Andrews has been a student of technology trends and emerging technologies for over 15 years.  After earning a law degree from Cornell University and specializing in civil liberties and IP law, Duane went on to be principal technology consultant for IP-based videoconferences featuring President Bill Clinton, Speaker Newt Gingrich and Nancy Pelosi with Generation Engage and advised journalists on the technical and legal irregularities of voting machine data.
 
Duane served as technology editor for the Legal Information Institute at Cornell University, researcher and producer of a political documentary, and technology manager for several projects for large pharmaceutical companies. His multidisciplinary expertise is unique in the information technology services space.  

Now, as the CEO and Founder of Andrews Technology Group, Duane brings this breadth of knowledge to his clients.   Andrews Technology Group is a collective of technology professionals guided by a foundational objective, namely, to empower families, sole proprietors, and small businesses so that they can remain current in the ever-changing world of technology. Perhaps, it is no surprise that a technology company founded by a civil liberties lawyer would have an egalitarian business objective.